Frequently Asked Questions

  • Where do I mail my payment?
  • Whitebridge Financial LLC (USPS)
    PO Box 776237
    Chicago, IL 60677-6237
  • Whitebridge Financial LLC (FedEx/UPS)
    Lockbox #776237
    350 East Devon Avenue
    Itasca, IL 60143
  • Can I make a payment online?
  • Yes, you can make a payment online at www.whitebridgefinancial.com using a checking or savings account.
  • How can I check my balance?
  • You may check your balance by calling customer service at 877.203.2797.
  • Can I pay with a credit card?
  • We do not accept credit cards as a form of payment.
  • When will my statement come?
  • Your statement will arrive per the terms of your credit agreement.
  • Do you send payment books?
  • No, we do not send payment books.
  • I made a payment and it has not been applied, what do I do?
  • Please call 877.203.2797.
  • What are your business hours?
  • Whitebridge Financial staff is available Monday thru Friday 8:00am to 5:00pm ET.
  • How do I reach you?
  • Whitebridge Financial staff may be reached at:
    Toll Free: 877.203.2797
    Fax: 330.777.8831
    Email: customerservice@whitebridgefinancial.com
    Post: Whitebridge Financial
    1575 Corporate Woods Parkway, Ste. 100
    Uniontown, OH 44685